Health Insurance Counseling and Advocacy Program
Get free help for Medicare beneficiaries who need assistance with understanding Medicare Rights and Benefits, supplemental plans, prescription drug coverage, long-term care policies, and help with billing problems and Medicare appeals.
Health Insurance Counseling and Advocacy Program (HICAP) is a program of the Valley Caregiver Resource Center. HICAP is a State Health Insurance Program (SHIP) that counsels and advocates for Medicare Beneficiaries. HICAP counselors are registered with the California Department of Aging (CDA) to assist individuals and their families with free and unbiased Medicare counseling.
HICAP provides free and unbiased community education and individual counseling to Medicare beneficiaries about the following:
HICAP services are free for all people with Medicare.
HICAP offers multiple counseling sites with community partnerships throughout Fresno and Madera counties. Call our office staff at (559) 224-9117 for locations and times to make an appointment.
Fresno-Madera HICAP also sponsors in-depth workshops, seminars, panel discussions and community education forums on a variety of Medicare and health-insurance related topics. HICAP would be happy to discuss joint-participation with other health-based or senior groups in the area, including senior housing facilities. HICAP welcomes every opportunity to share Medicare information with groups as such:
Again, there is no charge for any HICAP service. Call our office staff at (559) 224-9117 for more information or to schedule a presentation.
Do you enjoy helping people? Do you seek to make an impact? Becoming a HICAP Registered Volunteer Counselor may be for you! As a Registered HICAP Volunteer, you will help Medicare beneficiaries make choices about how they receive their prescription drugs and health care services. Here are some of the duties that HICAP Registered Volunteer Counselors fulfill:
For more information, please call the HICAP Volunteer Coordinator, Laura Robinson at 559-224-9117 ext. 304.
Jennifer Webb Program Manager, HICAP
Phone: (559) 224-9117 or (800) 434-0222
HICAP is a member of the National State Health Insurance Assistance Program (SHIP) network.
This project was supported, in part, by grant number CFDA93.324 from the U.S. Administration for Community Living, Department of Health and Human Services, Washington D.C. 20201. Grantees undertaking projects under government sponsorship are encouraged to express freely their findings and conclusions. Points of view or opinions do not, therefore, necessarily represent official Administration for Community Living policy.Contact Us